Privacy and Cookies Policy | Coco Wedding Venues

COLLECTING PERSONAL INFORMATION

We may collect, store, and use the following types of personal information:

Technical Data: Information about your computer and your use of our websites (Coco Wedding Venues and Wed in the Wolds), including your IP address, geographical location, browser type and version, operating system, referral source, duration of visit, page views, and website navigation paths.

Registration Information: Information you provide when registering with our websites (including your email address).

Contact Form Information: Information you provide when completing contact forms on our websites (including your name, telephone number, and email address).

Subscription Information: Information you provide to subscribe to our email notifications and/or newsletters (including your name and email address).

Service Usage Data: Information generated during your use of the services on our websites (including timing, frequency, and patterns of service use).

Transactional Data: Information related to any purchases or transactions you make through our websites (including your name, address, telephone number, and email address).

Publicly Posted Information: Information that you post to our websites for publication (including your username, profile pictures, and the content of your posts).

Communications: Information contained in or relating to any communication that you send to us or through our websites (including communication content and metadata).

Other Information: Any other personal information you choose to send to us.

Before disclosing personal information about another person to us, you must obtain that person’s consent to both the disclosure and the processing of that information in accordance with this policy.

THE BASIS ON WHICH WE PROCESS PERSONAL INFORMATION

Under the GDPR, we process personal information based on the following:

Contractual Necessity: We process personal data to fulfil our contractual obligations with you. This includes verifying your identity, processing transactions, providing services, and sending relevant communications.

Legitimate Interests: We may process personal data based on our legitimate interests, such as responding to your enquiries, improving our services, and aggregating information for performance monitoring.

Legal Obligation: We may need to process personal data to comply with legal obligations, such as responding to lawful requests from authorities.

If the basis for processing your personal information changes, we will notify you and update our records as required by law.

USING PERSONAL INFORMATION

We may use your personal information for the following purposes:

Administering our websites and our business.

Personalising your experience on our websites.

Enabling you to use our services.

Sending statements, invoices, and payment reminders, and collecting payments.

Sending non-marketing commercial communications.

Sending requested email notifications or newsletters.

Providing marketing communications with your consent.

Providing statistical information to third parties (without identifying individuals).

Handling enquiries and complaints related to our websites.

Keeping our websites secure and preventing fraud.

Verifying compliance with our website’s terms and conditions.

We will not provide your personal information to third parties for their own direct marketing purposes.

DISCLOSING PERSONAL INFORMATION

We may disclose personal information to:

Employees, professional advisers, agents, suppliers, or subcontractors for the purposes outlined in this policy.

Legal authorities if required by law.

Parties involved in legal proceedings or to establish, exercise, or defend legal rights.

Potential buyers of our business or assets.

Authorities if disclosure is likely to be ordered by a court or competent authority.

Except as provided in this policy, we will not provide your personal information to third parties.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred and processed in countries outside the European Economic Area (EEA), which may not have data protection laws equivalent to those in the UK. In such cases, we will ensure that appropriate safeguards are in place to protect your personal information.

RETAINING PERSONAL INFORMATION

We will retain personal information only for as long as necessary for the purposes for which it was collected or as required by law.

SECURITY OF PERSONAL INFORMATION

We implement reasonable technical and organisational measures to protect your personal information from loss, misuse, or alteration. However, please be aware that transmitting information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

THIRD-PARTY WEBSITES

Our websites may contain links to third-party websites. We have no control over and are not responsible for the privacy policies or practices of these third parties. Please review their privacy policies before providing any personal information.

YOUR RIGHTS

You have the right to:

Access the personal information we hold about you.

Request correction or deletion of your personal information.

Object to or restrict the processing of your personal information.

Withdraw consent where we rely on consent to process your data.

To exercise these rights, please contact us at help@cocoweddingvenues.co.uk. We may charge a fee for providing access to your data, as permitted by law.

UPDATING INFORMATION

Please inform us if your personal information changes or if you believe it is incorrect so we can update it accordingly.

ABOUT COOKIES

A cookie is a small file placed on your device by a web server. Cookies do not typically contain personal information but can link to the personal information we hold about you.

Analytics Cookies: We use Google Analytics to analyse website usage. For details, refer to Google's privacy policy: https://www.google.com/policies/privacy/.

Blocking and Deleting Cookies: Most browsers allow you to block cookies, which may affect the functionality of our websites. You can delete cookies from your device, but this may also impact website usability.

OUR DETAILS

Our websites (Coco Wedding Venues and Wed in the Wolds) are owned and operated by Coco Wedding Collective Ltd (11017067).

You can contact us by email at help@cocoweddingvenues.co.uk.